We'd Love to Hear From You
Have questions about Rack N' Action? Want to schedule a demo? Our team is here to help.
Send Us a Message
Frequently Asked Questions
How quickly do you respond?
We typically respond to all inquiries within 24 hours during business days. For urgent issues, call our support line or use live chat.
Do you offer demos?
Yes! We'd be happy to give you a personalized demo of Rack N' Action. Select "Request a Demo" in the form or visit our demo page.
I'm having technical issues
For technical support, please include your venue name and a detailed description of the issue. Screenshots are always helpful!
Where are you located?
Rack N' Action is headquartered in Austin, TX, but our team works remotely across the United States to support pool halls nationwide.
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Live chat support is available 24/7 for existing customers.